Managing guest conversations can be tiring. Whether it is answering questions or sending check-in details, it takes time. That is where smart guest tools come in. APIs from platforms like iGMS and Hospitable help automate replies, save hours, and keep guests happy. But which one offers the better tools for hosts? In this blog, we compare the iGMS API and the Hospitable API. We will look closely at features that support messaging, automation, and ease of use. If you are searching for powerful guest communication tools then read on to know which API works best for short-term rental pros.
What Are Guest Tools in Vacation Rentals?
Guest tools help you stay connected with your guests without having to manage every message manually. They can automate check-in and check-out messages, answer common questions, share important updates, and gather guest feedback after a stay.
When powered by a smart vacation rental messaging API, these tools work in the background. You simply set the rules once, and the system handles the rest. That means fewer missed messages, no late-night replies, and a much smoother experience for both you and your guests.
Overview of iGMS API and Hospitable API
Before diving into features, let us understand each API’s core role.
iGMS API
The iGMS API connects your booking platform with your favourite tools. It focuses on automating tasks like guest communication, reviews, and calendar sync. It is flexible for teams and supports multi-platform use. You should consider working with the Best iGMS API developer to learn advanced iGms automation.
Hospitable API
The Hospitable API (formerly Smartbnb) is designed with messaging at its heart. It sends automatic replies, helps manage team tasks, and even detects guest intent using AI. It is a favourite for solo hosts and growing property managers alike.
This sets the stage for a clear property management software comparison.
How They Handle Guest Communication
Messaging is a key feature in both platforms. Here is how each one handles guest conversations and inbox management across channels.
iGMS API Messaging Tools
The iGMS API allows hosts to send messages across platforms with full control. It is ideal for managing multiple listings and guests with customised communication workflows.
- Send personalised messages based on guest name, booking dates, or channel
- Set custom message triggers (e.g. 24 hours before check-in)
- Auto-reply to questions during specific time windows
- Manage inboxes from Airbnb, Booking.com, and Vrbo in one place
Hospitable API Messaging Tools
The Hospitable API is designed with communication at its core. It uses AI to understand guest questions and send the right replies without any manual effort. From pre-scheduled templates to multi-language support, everything is built to save time and reduce stress. It is no surprise that many hosts now rely on it to manage conversations around the clock. If you are looking to truly say goodbye to manual replies, Hospitable API for smarter hosting is the way forward.
- Smart AI-based message replies using guest questions
- Pre-set templates that trigger by event (booking, cancellation, check-in)
- Multi-language support for international guests
- Seamless integration with calendars and task apps
Automation and Smart Responses
Automation is where these tools save you hours every week. Here is how they simplify tasks by replying, updating, and managing details without you lifting a finger.
iGMS API
The iGMS API supports full-scale automation that goes beyond messaging. It’s helpful for managing tasks across your properties while reducing human errors.
- Automated responses with booking details
- Review requests sent after checkout
- Auto-updating of reservation status and notes
- Guest tagging based on profile and past behaviour
Hospitable API
Hospitable offers smarter automation focused on guest intent and behaviour. This makes it perfect for personalised messaging with minimal manual input.
- Detects guest intent (e.g. “What time is check-in?”) and replies instantly
- Sends messages based on property-specific logic
- Coordinates tasks for cleaners and teams automatically
- Adjusts messages for different platforms (Airbnb vs Booking)
Ease of Integration and Developer Support
A good API is only helpful if it is easy to use. Here is what integration looks like for both, especially if you plan to work with developers or third-party tools.
iGMS API Integration
The iGMS API offers strong support, flexible access, and clean documentation. Developers can build detailed workflows or connect with CRMs and PMS tools.
- Developer-friendly documentation with sample code
- Strong multi-platform integration
- Custom logic building for advanced users
- Supported by the Best iGMS API developer community
Hospitable API Integration
Hospitable’s API is growing fast. It is focused on helping hosts manage conversations effortlessly, even if they don’t have a technical team.
- Easy-to-follow setup
- Detailed message logic built-in
- Responsive support team
- Trusted by the Best Hospitable API developer teams
Which One Wins on Guest Communication Tools?
Here is a flow-based takeaway:
- Choose the iGMS API if you need a flexible platform with broader features
- Pick the Hospitable API if messaging is your core focus
- If you manage many listings and want full control then iGMS offers better system-wide tools
- If you are a solo host or small team then Hospitable brings powerful communication features with less setup
When comparing iGMS vs Hospitable then it really depends on how much you want to automate and how complex your operation is.
Why APIs Matter More Than Ever
The world of vacation rentals moves fast. Guests expect quick replies, smooth check-ins, and hassle-free stays. If your team can’t keep up then your reviews and bookings can take a hit. That is why having a strong vacation rental messaging API is more important than ever. It helps you reply faster, reduce mistakes, and keep guests happy. You also save time, which means you can focus on growing your business instead of handling repetitive tasks. With smart guest communication tools built into your system, you are always one step ahead of guest expectations and industry demands.
Final Thoughts
Both iGMS API and Hospitable API offer powerful ways to handle guest messaging. If you need wide coverage and advanced features then iGMS is a solid option. But if your goal is to stop replying manually and improve guest chat quality then Hospitable is hard to beat. It is smart, fast, and focused. For those who want to automate without losing the human touch, APIs are the way forward. To explore advanced automation, consider working with the Best Hospitable API developer or iGms developer to build the ideal setup for your needs.
Need Help Integrating APIs?
Let us handle the tech so you can focus on growing your business.
🚀 Book a Free Consultation